Technical Support: Interaction with CustomersCBT Campus

CBT Campus

This program is currently unavailable.
Check back later or Find Similar Programs

Program Details Container

Program Information

Technical Support: Interaction with Customers

To enable the student to differentiate between effective and ineffective behaviors and their contribution to the maintenance or achievement of customer satisfaction.
RequirementsFamiliarity with PCs in a DOS 6.x/Windows 3.11 or Windows 95 environment.
On Campus RequirementFamiliarity with PCs in a DOS 6.x/Windows 3.11 or Windows 95 environment.
Delivery FormatOnline
Education LevelCourse
Schedule4 hours