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Technical Support: Interaction with Customers Online Course Information
 

Technical Support: Interaction with Customers
 
Courses & Training > Computer Science & IT > Technical Support > This Course
 
 
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Course Title:
Technical Support: Interaction with Customers
School:
CBT Direct
Description:
To enable the student to differentiate between effective and ineffective behaviors and their contribution to the maintenance or achievement of customer satisfaction.
Learning Format:
Online   (?)
Language:
English
Requirements:
Familiarity with PCs in a DOS 6.x/Windows 3.11 or Windows 95 environment.
Schedule:
4 hours
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Facts & Figures
Institutional Accrediting Agency:   (?)
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Institution Type:   (?)
Public Company
Carnegie Classification: (?)
Training Provider (Not Carnegie Classified)
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