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Quality Management & Productivity (MGT 449) Online Course Information

 

Quality Management & Productivity (MGT 449)

   
 
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Course Title:
Quality Management & Productivity (MGT 449)
School:
University of Phoenix
Description:
This course examines the concepts of continuous improvement and quality management, viewing quality as a systematic process that improves customer satisfaction. The course covers methodologies that will aid managers in assuring that the organization's quality system is effectively meeting the organization's continuous improvement goals.

Topics and Objectives include: Total Quality and Business Planning, Employees and Customer, Data Collection and Quality Management Tools, Process Improvement, Quality Implementation and Challenges.
Learning Format:
Online   (?)
Education Level:
Undergraduate - upper
Language:
English
Credits:
3
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Facts & Figures
Institutional Accrediting Agency:   (?)
University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association.
Address:
Corporate Address:
3157 E. Elwood Street
Phoenix, AZ 85034
US
Institution Type:   (?)
Private, for-profit, Higher Education
Delivery Format: (?)
Participate in on-campus or online learning. While widely available, all programs may not be offered in both the online and on-campus formats.
Carnegie Classification: (?)
Specialized Institution—School of business and management
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