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| Course Title: |
Airline & Airport Conflict Management |
| School: |
Stonebridge Associated Colleges (UK)
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| Description: |
The aim of this course is to enable students to understand the nature of conflict and effectively handle conflict situations through deploying appropriate methods. The units in the course do this through the definition and explanation of varying techniques, schools of thought, and a thorough exploration of the concepts involved. Target Audience: All air industry staff who interface with customers and passengers. |
| Learning Format: |
Entirely Online
(?)
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| Education Level: |
Continuing Education |
| Language: |
English |
Cost: |
£160.00 |
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