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| Course Title: |
Team Dynamics for Managers (PSY 430) |
| School: |
University of Phoenix
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| Description: |
This course provides an exploration into how managers and employees work in groups for the completion of organizational objectives. Emphasis is placed on the growing dependency on self-directed work teams in the workplace. This course equips students with the ability to manage work teams, work in teams successfully, and to obtain results via team dynamics. In addition, impacts upon customer satisfaction are explored. (NOTE: This course is part of the core curriculum for the Bachelor of Science in Management (BSM) program. The BSM Journal assignment is mandatory for students in the program. For those students taking this course as an elective, the BSM journal assignment should NOT be completed.)
Topics and Objectives include: Group Theories and Dynamics, Team Member Roles and Responsibilities, Communication and Cohesion, Presenting Tangible and Intangible Results, Project Selection Methods, Attaining Customer Satisfaction through Team Dynamics, and Implementing Team Motivation Strategies and Rewards.
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| Learning Format: |
Online
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| Education Level: |
Undergraduate - upper |
| Language: |
English |
Cost: |
$494.00/credit hour |
Credits: |
3 |
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