TRUSTe approved Privacy Policy

If users have questions or concerns regarding this statement, they should first contact Malcolm McLeod at privacy@elearners.com. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the Watchdog Dispute Resolution Process.

eLearners.com believes that all the information that we gather about you should be used solely to assist you in locating, comparing, purchasing, registering or inquiring about courses, degrees, professional training or related services. Although other companies may seek to purchase information regarding our users, eLearners.com will not sell your personal information to other companies other than in aggregated form.

Information Collection and Use

This document discloses eLearners.com's information gathering and dissemination practices as they apply to individual site users. eLearners.com collects information from its users at several different points on its Web site.

Registration

In order to request information from many of our educational partners, a user must first complete a form with contact information. These forms vary across partners but can include name, email address, mailing address, day and night phone number, education level, and income range. eLearners.com and our partners use this information to contact users about services, courses, or training for which they have requested information or expressed interest. We do not sell or make available this information for any other reason. In rare cases, the receiving partner may already have the users information on file. When this occurs, the users information may be sent to a similar education provider that has the degree program, the course or the training that suits the users needs. Users may also choose to make the information provided to our educational partners available to other third parties. Please refer to the partner’s privacy statement in these instances.

Cookies

A cookie is a piece of data stored on the user's computer tied to information about the user.  Cookie data may be linked to personally identifiable information for data analysis and quality assurance purposes, but individual cookie data is never shared with or sold to any third parties.  We use session ID cookies and persistent cookies with a life up to 60 days.  For the session ID cookie, once users close the browser, the cookie simply terminates.  A persistent cookie is a small text file stored on the user's hard drive for an extended period of time.

eLearners.com uses cookies to track which areas of our site are most visited for the purpose of better optimization and user experience. If users reject the cookie, they may still use our site.  Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.  See the "Profile" section.

Some of our business partners use cookies on our site (for example, advertisers).  However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. This privacy statement covers the use of cookies by eLearners.com only and does not cover the use of cookies by any advertisers.

Profile

We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. This information is not tied to the users personally identifiable information. We do not share your profile with other third parties. 

Log Files

Like most standard Web site servers we use log files.  This includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information.   

Clear Gifs (Web Beacons/Web Bugs)

We and our third party advertising companies employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective.  Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. The main difference between the two is that clear gifs are invisible on the page and are much smaller, about the size of the period at the end of this sentence. Clear gifs are not tied to users' personally identifiable information.

Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company.  That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the Web site or advertising company would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. This collected information would then be given to the advertising company or Web site.

Third Party Advertising

The ads appearing on this Web site are delivered to users by third party web servers selected by our advertisers. Information about users' visit to this site, such as number of times they have viewed an ad (but not user name, address, or other personal information), is used to serve ads to users on this site.

eLearners Advertising

We do a wide variety of online advertising, in various places over the Internet, and always intend for our efforts to protect users privacy and to obey relevant marketing laws. We abhor SPAM and make reasonable efforts to ensure that our marketing communications are not considered SPAM. eLearners will purchase marketing lists, but only from those vendors and partners that acquire the users opt-in consent and uphold strict privacy standards. Those users individuals that receive our marketing communications, but no longer wish to these receive marketing communications from eLearners may opt-out by sending an e-mail to our Marketing Department. If you have any complaints about any eLearners advertisement, please contact us using the contact information in the last section of this document.

Co-Branded Sites

We partner with a wide range of web sites by sharing our site content in the form of a co-branded education portal section of the partner's site. All co-branded portals powered by eLearners.com will have a URL in the form of http://partnername.elearners.com/ and will have our name and a link to this privacy policy in the footer. The content and data are all stored on our servers as with our main web site eLearners.com. The co-branded versions of eLearners.com may incorporate any and all aspects of this web site, and as a result those co-branded portals are covered by this entire privacy policy. No personally identifiable information is shared by eLearners with our co-branding partners.

Affiliate Marketing Programs

eLearners does collect business information data and PII for businesses and sole proprietors that join the Affiliate Marketing Program. eLearners does not share any business information or PII collected from businesses or sole proprietors that join its Affiliate Marketing Program. eLearners also places display and text advertising on select "affiliate" web sites. Each link or display ad directs users to eLearners.com or its specific affiliate website at the URL of http://select.elearners.com/. Every page will have our name and a link to this privacy policy in the footer. The content and data are all stored on eLearners.com servers. No personally identifiable information is shared by eLearners with our affiliate marketing partners.

Special Offers and Updates

From time to time, members who have requested information from our partners will receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.  Out of respect for our users privacy we provide a way to opt-out of these communications.  Please see the Choice and Opt-out sections.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement.  For instance, if our service is temporarily suspended for maintenance we might send users an email.  Generally, users may not opt-out of these communications, though they can deactivate their account.  However, these communications are not promotional in nature.  Users may opt-out of these communications. Please see our Choice and Opt-out section.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)

We share aggregated demographic information with our partners and advertisers.  This is not linked to any personally identifiable information. 

Service Providers

We partner with other third parties to provide specific services (e.g., student loans, text books, and other education-related products and services). When the user signs up for these particular services, we share names, or other contact information that is necessary for the third party to provide these services. Service provider forms may ask for contact information (such as name, email, address) and sensitive information (such as date of birth and social security number) for in order to perform their service (such as to verify previous student loans). These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Business Transitions

In the event eLearners.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.  Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Choice/Opt-out

Users who no longer wish to receive any communication from eLearners.com may unsubscribe and opt out at the following address: http://www.elearners.com/optout/. If users are receiving newsletter communications, users can opt out by clicking on the unsubscribe link in the newsletter.

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Links

This Web site contains links to other sites. Please be aware that we, eLearners.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Certain links on eLearners.com may be i-framed, in an RSS feed or in a redirect form for tracking purposes only. If a URL appears to be masked, it is done to ensure our internal tracking systems log activity. eLearners does not condone nor tolerate deceptive link building.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes.  Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Tell A Friend Service

Throughout the site, users are able to "tell a friend" about eLearners.com or a particular course, program or related service offered by eLearners. To facilitate this service, eLearners collects the sending parties email address, name and a brief comment (optional) as well as the receiving parties email address and name. This information is gathered for the purpose of notifying sending a one-time invitation to the visitor's friend(s) and the visitor of eLearners services. This information is not sold or given to any third party source. Should eLearners desire to contact the sending or receiving parties to notify both parties of new eLearners related services or for other related purposes, we will first send a one-time e-mail message to these individuals to solicit Opt-In consent.

Security

eLearners.com takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and offline.

All school request information forms are encrypt data using SSL (Secure Socket Layer) encryption. SSL is industry standard and it enables users to enter Personally Identifiable Information in a safe and secure manner.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Employees must also use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every month, as well as any time policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment. If users have any questions about the security at our Web site, users can send an email to privacy@elearners.com.

Modifications To Submitted Information

Users that conduct the following actions:

• Submit an information request from a school
• Join the eLearners Community
• Register for special offers and promotions
• Sign up for the eLearners Newsletter

can modify their information by emailing privacy@elearners.com to change or modify any PII. Users who have joined the eLearners community who need to change their user name and password can do so by checking the FAQ page on the eLearners Community.

eLearners may also append user data with data obtained from third parties for internal marketing and targeting purposes. The company shall refrain from sharing any appended data collected from third parties with subsequent third parties.

Blogs and Forums

If you use blogs and forums on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to submit in these forums.  In addition, all users of our blogs and forums must adhere to the eLearners Member Conduct listed below:

Member Conduct

You understand that all information, data, text, messages, or other materials ("Content"), whether publicly posted or privately transmitted, are the sole responsibility of the person from whom such Content originated. This means that you, and not eLearners, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. eLearners does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. You understand that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will eLearners be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service.

The full Terms of Service can be found here: http://community.elearners.com/termsofservice.aspx.

Notification of Changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner.

Contact Information

If users have any questions or suggestions regarding our privacy policy, please contact us at:
Email: privacy@elearners.com
Postal Address: 5 Marine View Plaza, Suite 212, Hoboken, NJ 07030

NOTE: Privacy Policy Modified April 10, 2007